Privacy Policy

Our privacy policy explains how the Durable Chrome Factory uses and protects the personal information you provide. We have compiled this Privacy policy to answer how your ‘Personally Identifiable Information’ (PII) is being used online. Kindly, go through our Privacy policy carefully to get a thorough understanding of how the information about you is handled by us.

What personal information do we collect through our website?

Durable Chrome Factory collects personally identifiable information like Name, Phone number, WhatsApp number and email ID along with Facebook and Instagram ID from when you register on our website or place an order. We might also receive additional information through other sources such as delivery addresses.

How we collect, use and protect your information

Your information will be automatically collected when you fill in forms, register, purchase, sign-in, login or browse our website.

We use your personal information to display product and service cantered ads based on your interest that may be of interest to you. We also use your information to gain personalized user experience to develop our website into one that provides a better experience.

Periodic scanning of the website is done regularly to look for security risks and susceptibilities. All the personal information we obtain is maintained inside secure networks and can only be accessed by authorized personnel. We have integrated a number of security measures to ensure the safety of your personal information. The transactions you make are processed through a secure gateway the information of which is not processed or stored by our servers.

How do we obtain your consent?

You automatically consent to us the collection and use of your information when completing your transaction, verifying your credit card, placing an order, arranging for a delivery or returning a purchase.

We may ask for your personal information directly from you with your consent for any secondary purposes like marketing at which time you can deny us giving your consent.

How can you withdraw your consent?

After giving your consent you can withdraw your consent for our continued collection, use and/or disclosure of your information at any time by contacting us at at (+044) 43 539 080 or e-mail us


We are not held liable for disclosing your personal information as and when required to do so by the law and/or when you violate our Terms & Conditions.


We make use of Razorpay for processing your transactions and payments. Neither we nor Razorpay can store your card data on the servers. Your data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing the payment. We/Razorpay can never save your purchase or transaction information during and/or after the completion of the transaction

We adhere to the standards and protocols set by PCI-DSS which is managed by the PCI security standards council, which is a joint effort of brands like VISA, MasterCard, American Express and Discover. PCI-DSS ensures that you securely handle your credit card information while you use it through our store and its related service providers.

For additional information you can go through the terms and conditions of razorpay using


Durable Chrome Factory uses and allow select partners to use cookies to help understand your preferences and provide personalized features, content that improve your user experience.

Durable Chrome Factory customizes your shopping experience by storing cookies on your computer. Cookies cannot be programmed and cannot carry viruses or install malware. A cookie does not give us any form of access to your system or information and you have full control on what information you wish you share with us through the cookies.

Although most browsers automatically accept cookies, you can opt to accept or decline the cookies at your convenience.

Links to third party sites

Our website may often contain hyperlinks to third party or manufacturing sites for product related information. Once you visit these third party sites we are not liable for any unauthorized or unlawful disclosures of your personal information, as we have no control over the information shared with that website. These third party sites have their own independent privacy policies that may be different from ours. Please note that our privacy policy is subject to change at any time without notice.

Changes to our Privacy Policy

We have the right to make modifications and changes to our privacy policy at any time without prior notice, so we kindly go through our privacy policy as frequently as possible. The changes will be in effect immediately upon posting on the website. When making any material changes to this policy we will notify you that it has been updated for your awareness and clarification on how we collect, use your information and under what circumstances will we disclose it if necessary.

Contact us

In case of any queries regarding the Privacy Policy, Returns and Refund Policies then Please Contact us at at (+044) 43 539 080 or e-mail us


100% original products, stringently quality checked


Shipping charges based on distance and selected in Chennai location only

Cutting Edge Technology

With access to industry-best designers, we can match your needs with their skills to pull off some truly astounding results

About Us

We are the Durable Chrome Factory established in 1924, a pioneer in dealing in quality footwear and premium leather products. Our products are as durable as our name and are backed up with our guarantee of quality.


Address #25 B,Raja Annamalai Road, Puraswalkam Chennai, Tamil Nadu 600084.
Ph.:(+044) 4266 1952
Call (+91) 936 046 4365: Purasaiwakkam
(+91) 936 046 4365 : Ashok Nagar
(+91) 936 046 4365 : Tambaram
(+91) 936 046 4365 : Cathedral Road

Copyright © 2023  Durable Chrome Factory (p) Ltd… All Rights Reserved.

Designed & Developed by Webeel

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